Return & Refund Policy

At Circles & Cycles, each product is handcrafted in small batches and carefully inspected before shipment. Due to the nature of our products and for hygiene and safety reasons, all sales are final. We do not accept returns.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery at [your email address].

Please include:

• Your order number

• A description of the issue

• Clear photos of the product and packaging

If your claim is approved, we will issue a replacement or store credit, or a refund when appropriate.

Lost Packages

Once an order has been handed over to the shipping carrier, Circles & Cycles is not responsible for delays, loss, or delivery issues. If your package appears lost in transit, please contact us and we will assist you in filing a carrier claim when applicable.

Orders marked as "Delivered" by the carrier are considered fulfilled and are not eligible for refund or replacement.

Refunds

Refunds are only issued in cases of damaged, defective, or incorrect items that are approved after review.

Approved refunds will be processed to the original payment method. Please allow 5–10 business days for processing depending on your financial institution.

Original shipping charges are non-refundable.

Allergies & Product Use

Customers are responsible for reviewing full ingredient lists before purchase. Due to the nature of skincare products and individual sensitivities, Circles & Cycles cannot be held responsible for allergic reactions or sensitivities.

We strongly recommend patch testing before full use of any product.

Contact

For all order issues, please contact:

support@circlesandcycles.com
Circles & Cycles LLC